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Frequently Searched Help Articles

Error message: "You are already logged-in from another computer...."

Cards: Time frame to receive withdrawals

Change Self-Imposed Deposit Limit

Withdrawals: Using a payment method different to the one automatically selected by the Cashier

Sending a screenshot of an error or malfunction affecting our software

Resetting a forgotten password

Performance issues with Aurora advanced graphics (desktop)

Reinstall with Clear Cache and Data (Android)

Software issues - Chests not opening

Contacting us

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