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Chests: What are they and how do they work?

If you've received a Chest recently and want to know more about them, here, you'll find the answers to:

What are Chests?

Whenever you join our games and play with us, you earn reward points that help fill up a progress bar. Once your progress bar is complete, you'll receive a Chest. These Chests contain StarsCoin that you can exchange at the Rewards Store for cash and other items tailored to you.

Check out our website for a complete breakdown of Chest values and prize information.

How do I open an unlocked Chest?

To open an unlocked Chest, head over to the 'My Rewards' section and go to 'Chests'. From there, select the Chest you want to open depending on its availability status:

  • A green padlock means you can open the Chest. Every time you unlock a Chest, you'll get a new progress bar.
  • A yellow hourglass means the Chest is still locked. The date the Chest will unlock is shown underneath.

Remember that you can open a Chest before, during, or after your session, and unlocked Chests expire 30 calendar days after being awarded.

You can also track your Chests at any time by clicking on the progress bar.

How do I use the exchange feature?

There are six different types of Chests with different colors. The higher the Chest type, the more valuable the Chest is. Their rank, from low to high, goes like this:
Blue → Bronze → Silver → Gold → Diamond → Black

If you are at a level higher than Blue, you can exchange your progress bar for a lower level Chest. To do this, the Chest's progress bar must be at least 50% completed and 10 days from the progress bar's expiration date.

Where can I see when a Chest will expire?

You can find the expiration date displayed underneath each Chest.

With our rewards program, you earn a Chest by completing a progress bar. Then you have 30 calendar days to open it and claim your rewards. However, the expiration dates of Chests earned outside the loyalty program may vary. Their expiration date is shown when awarded. Once expired, Chests have no value.

To check the availability status of your Chests, go to the 'Chests' section of the 'My Rewards' tab. Or if you're on our website, use the button below to go there directly:
Stars Rewards

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