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Time frame for order delivery in the Rewards Store

The delivery time for our items varies according to each region:

Region Delivery time from dispatch notification
UK 3-5 business days
Europe 7-10 business days
Rest of the World 10-15 business days

If you do not receive your order within 28 days after it has been dispatched, get in touch with us as soon as you can. If you don't, we assume you received your package with no problem.

You can contact us via our Contact Support form. A link to the form can be found as follows:

Website or desktop software
  1. Help
  2. Contact Us
Mobile app

Tap on the menu (Android) or More (iOS) then:

  1. Settings & Tools
  2. Support
  3. Contact Support


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