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App and software system requirements

To check what you need to run our desktop software and mobile app, select one of the options:

Windows

Minimum requirements:

  • Windows Vista, Windows 7, Windows 8, or Windows 10 running on an Intel-compatible device
  • Pentium 4 (Prescott) or Athlon 64 processor
  • 2GB RAM
  • 1024 x 768 screen resolution with 32-bit color depth
  • 1GB of free disk space for download and installation
  • 56k dial-up Internet connection
  • 512 MB of video memory
  • A graphics card that supports Open GL 2.0

Recommended requirements:

  • Windows 7, Windows 8, or Windows 10 running on Intel-compatible devices
  • Modern processor unit
  • 4GB of RAM (higher for best performance)
  • 1024x768 screen resolution with 32-bit color depth
  • 1GB of free disk space for download and installation
  • 128kbps or faster DSL or Cable Internet connection
  • 1GB of video memory
  • Latest video drivers with support for OpenGL 3.0 or higher
  • Graphics Card:
    • Intel: HD 5000 or higher
    • AMD: Radeon™ HD 7000 Series Graphics (HD 7730 and higher), Radeon™ HD 8000 Series Graphics for OEM systems (HD 8570 and higher), Radeon™ R5 240 GPU
    • Nvidia: GeForce 600 series or higher

Important:
Our Windows software is unavailable in Colorado.

Mac

Minimum requirements:

  • OS X 10.10
  • Intel-based processor
  • 1GB RAM
  • 1GB of free disk space for download and installation
  • 1024x768 screen resolution or higher
  • 60MB free disk space
  • 56k dial-up Internet connection

Recommended requirements:

  • OS X 10.10 or higher
  • 4GB of RAM (higher for best performance)
  • 1GB of free disk space for download and installation
  • 1024x768 screen resolution or higher
  • 100MB free disk space
  • 128kbps or faster DSL or cable internet connection

Important:
Our Mac software is unavailable in Estonia and Colorado.

Mobile

Our mobile app is available for iPhone, iPad, iPod touch, and Android devices. Try our software with a device that meets or exceeds these requirements:

  • Operating system: Android 5 / iOS 11
  • Screen resolution: 800x480
  • Location services: On

To find your Android device's operating system version, go to:

Settings → System → About Phone (or similar depending on the model/operating system)

To check your iOS version, go to Settings → General → About

For updates, check General → Software Update

Important:
Our mobile app is unavailable in Schleswig-Holstein.

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