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Frequently Searched Help Articles

Software issues - Chests not opening

Sending a screenshot of an error or malfunction affecting our software

Desktop: Lobby issues - Clearing the application and lobby cache

Performance issues with Aurora advanced graphics (desktop)

Geolocation issues - Failure to geolocate - Outside of the state message

Error message: "You are already logged-in from another computer...."

Server restart notifications

Reinstalling our software

Reporting software issues, malfunctions or error messages

Red page error

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